Quality

Company's Quality Policy

FPG Oleochemicals Sdn.Bhd will enhance our customers’ satisfaction by providing highest quality products and services that meet or exceed their stated needs.

 

Supporting Principles

 

In fulfilling the Company’s Policy :

  • We are committed to understanding and meeting our customers’ needs. 
  • We will establish and continually improve our Quality Management System that provides the basis to measure and sustain our commitment to quality.
  • We will ensure our products, processes and operation comply with all relevant regulatory requirements.
  • We will monitor quality on an ongoing basis as produced and periodically at the customer. These data will be used to correct inconsistent quality or ongoing quality problems.

  • We will deliver products which meet our formula card requirement which in turn reflect the needs of our customers.
  • We utilize teamwork, total employee involvement and zero defect as the basis for the work that we do.
  • We will continually improve the capability of our people processes and procedures to better meet the needs of our customers.